Notwithstanding the half-century presence of the new microelectronic revolution, its practical manifestation in digital transformation, and innovative technologies from the Internet to AI as engines of such transformation, data as a critical resource and data analytics as a vital activity have not yet reached SMEs to improve their respective businesses and promote engagement in the digital age. This is due to a combination of various financial (excessive price) and non-financial (non-adaptability and lack of agility of digital solution providers, lack of staff and/or ignorance) factors that entirely exclude digital transformation as a goal of SMEs.
We believe this can be transformed by exchanging knowledge and know-how (peer-to-peer networking, agile approach of service providers) and publicly funded programmes of concrete digital transformation. Eliminating ignorance with a combination of bottom-up and top-down approaches would produce an open, transparent, and constructive culture of digital transformation.
Procurement is an ideal partner to kick off the digital transformation because it acts as a hub coupling the inner world of an organisation having requirements for the external world of suppliers.